At our online boutique, we take pride in delivering carefully curated accessories to your doorstep with efficiency and care. Every order is processed with meticulous attention to detail, ensuring that your selection arrives in pristine condition. Our fulfillment team works diligently to prepare your package within 1-2 business days, followed by seamless handover to our trusted logistics partners. Whether you're shopping for everyday essentials or statement pieces, our streamlined process guarantees a smooth journey from our warehouse to your home.
Processing typically requires 1-2 business days after order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity, with most domestic shipments reaching customers within 10-15 business days. International deliveries may require additional processing at customs checkpoints. During peak seasons or unforeseen circumstances, slight delays may occur - we appreciate your understanding and will proactively communicate any significant timeline adjustments.
We offer transparent pricing with two straightforward options:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically granted for orders exceeding $60, with no upper limit. All charges are calculated during checkout based on your cart's subtotal before taxes or discounts.
Currently serving customers across North America, Europe, and select Asian territories. We're unable to ship to embargoed countries or regions with import restrictions on luxury goods. Some remote locations may incur additional delivery surcharges - our system will automatically notify you during checkout if such fees apply. For specific country availability, please refer to our interactive shipping calculator before finalizing your order.
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics networks. For convenience, tracking information is also permanently accessible via your account dashboard. Should you encounter any discrepancies in tracking updates, our customer experience team can provide additional carrier insights upon request.
While we meticulously plan each shipment, occasional delays may occur due to weather events, customs inspections, or carrier logistical challenges. Packages showing no movement for over 10 business days qualify as potentially lost. In such cases, please contact our support team at [email protected] with your order number. We'll immediately initiate trace procedures with the carrier and keep you informed throughout the resolution process, including replacement or refund options when warranted.
International shipments may be subject to import taxes, customs duties, or brokerage fees imposed by your local authorities. These charges vary by country and are the responsibility of the recipient. We declare all packages at full value as required by international trade laws. For accurate estimation of potential fees, we recommend consulting your national customs office prior to ordering. Please note we cannot legally underdeclare values or mark shipments as gifts to circumvent customs regulations.
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