Information
PRIVACY POLICY

Introduction

At www.opalluxef.shop, we prioritize your privacy as much as you value the elegance of our jewelry collections. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data with the highest standards of care and security.

Information We Collect

To provide a seamless shopping experience, we collect both automatic and voluntary data. This includes technical details like your IP address, device type, and browsing behavior through cookies. When you make a purchase or create an account, we may request personal information such as your name, email, shipping address, and payment details to fulfill your order efficiently.

How We Use Your Data

Your data enables us to process transactions, deliver personalized recommendations for our necklaces, earrings, or gemstone rings, and respond to customer inquiries promptly. We also analyze trends to improve our website functionality and tailor marketing communications to match your preferences, ensuring every interaction with Eternal Spark Jewelry feels curated and special.

Cookies and Tracking Technologies

Cookies help us remember your preferences, such as your favorite jewelry categories or items left in your cart. Analytical cookies allow us to understand how customers explore our collections—whether it’s gold chokers or opal pendants—so we can refine product displays and promotions. You can manage cookie settings via your browser, though disabling them may limit certain features.

Data Security Measures

We employ industry-standard encryption (SSL) and secure servers to protect your payment details and personal information. Regular audits and staff training ensure compliance with data protection protocols, minimizing risks of unauthorized access or breaches. Your trust is our most valued gem, and we safeguard it diligently.

Third-Party Sharing

To serve you better, we collaborate with trusted partners like payment processors (e.g., Stripe, PayPal) and shipping carriers (e.g., FedEx, DHL), sharing only necessary transaction or delivery details. Advertising partners may receive anonymized data to display relevant promotions. These entities are contractually bound to use data solely for the purposes we specify.

User Rights and Contact

You have the right to access, correct, or request deletion of your personal data. For inquiries or to exercise these rights, reach out to our privacy team at [email protected]. We aim to respond within 48 hours and will never charge for legitimate data requests.

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